Return & Refund Policy
At Loknath Gift Shop, your satisfaction matters. If your order isn’t quite right, here’s exactly how returns and refunds work.
Return Window and Eligibility
You have 30 days from when your order arrives to return any unused item in its original condition and packaging. This means the item must be unused and in the same packaging it came in. Please note the following are not eligible for return:
- Used or altered products
- Items marked as final sale
- Gift cards (non-refundable)
- Returns submitted after the 30-day period
How to Initiate a Return
To begin a return, use the contact form on our website. Send us your order number and specify which items you want to return. We will respond with the return address and instructions.
Return Shipping
Return shipping costs are your responsibility unless the product arrived damaged, defective, or incorrect. In those cases, Loknath Gift Shop covers the shipping costs.
Reporting Damaged, Defective, or Incorrect Items
If your item arrives broken, leaking, or not what you ordered, please contact us within 7 days of delivery. Providing a photo helps speed up the process. We will either replace the item or issue a refund—whichever you prefer.
Refund Process
After we receive your return and confirm the item’s condition complies with our policy, we will refund your original payment method. Allow 5-10 business days for the refund to appear, depending on your bank or payment provider.
Returns of Gift Purchases
If you received your order as a gift and are returning it, we can issue store credit instead of a refund to the original payment method. Please inform us of this preference when initiating your return.
Right to Refuse Returns
Loknath Gift Shop reserves the right to refuse any returns that do not meet these conditions. If a return is refused, we will clearly explain why.
Need Assistance?
If you’re unsure whether your item qualifies for return or need help with the process, please contact us via our website or email geislermeece@gmail.com. We want to help you avoid any hassle and resolve issues before a return is necessary.